This year's conference will take place at the Kia Oval's Conference Centre. The conference will also be immediately followed by a networking reception as part of UKHCA's annual AGM. All delegates and sponsors/exhibitors are welcome to attend both parts of the event at no extra cost.


Time           Speaker/Item
09:00          Registration and exhibition

10:00          Conference session 1


  • Welcome and introduction from Bridget Warr CBE, Chief Executive, UKHCA  

  • Opening address from Trevor Brocklebank, Chair, UKHCA 

  • Panel session: Retaining your greatest asset – how to engage and retain care staff




  • Maddie Watts, Inchwater Homecare, Dover

  • Sue Hills, Caremark, Mid-Sussex and Crawley

  • Karen Dakin, Home Instead Senior Care National Office


  • Presentation: The Healthy Ageing Grand Challenge and the Industrial Strategy Challenge Fund (ISCF) for Healthy Aging, Charlotte Bright, Department of Health and Social Care and Hazel Harper, Innovate UK


11:20          Morning break/exhibition

12:05          Conference session 2

  • Keynote speech, Minister of State for Care, Caroline Dinenage MP


  • Panel session: Implementing service innovation – how to bring your clients and care teams with you when implementing change




  • Dominique Kent, The Good Care Group

  • Mike Smith, Trinity Care

  • Lucy Campbell, Right at Home

  • Dan Steadman, Agincare   


  • Closing remarks from Trevor Brocklebank, Chair, UKHCA 

13:15          Lunch/exhibition

14:30          Workshop 1 - choice of 6 options:

  • Preparing for winter weather

  • Recruitment – from strategies and tactics that work to an overview of plans for a national recruitment campaign for social care

  • Continuing healthcare

  • Care in numbers - real world insights to help shape your care business

  • Safeguarding, capacity and managing care concerns in domiciliary care services

  • Councils and providers working together better


15:20          Workshop change over

15:30          Workshop 2 - choice of 5 options (as above)

16:20          Conference closes

                   UKHCA AGM and networking reception in Conference room

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